“February 12, 2026. Thanks, I would like to personally thank Mr. Kai for excellent customer service in setting up my New Samsung Galaxy Flip 7 and the trade-in of my old Samsung Flip 3 smartphone, which I had since 2021. Mr. Applonie’s technical expertise was just magnificent,…”
Internet Provider
Verizon
"Telecommunications store offering cell phones, wireless plans, accessories & more."
§ A — AWARDS · 2026 EDITION
What Customers Say
“I want to give a huge thank you to the representative Latesha, she was absolutely amazing!! She alone gets 5 stars from me and my husband. Verizon somehow messed up on a promotion they gave us and did not want to honor it but she went above and beyond to help us figure it out.…”
“Went in to upgrade my phone (free with my trade-in) and the rep tried to upsell me like crazy, telling me I needed a newer, more expensive plan and all of these other things to upgrade my phone. I left this store and went to the satellite Verizon store on Macon Road, and they…”
Business at a Glance
How we scored this →Good
of 485 in Services · Top 25%
of 2464 in Columbus · Top 50%
of 5 in Internet Provider · Bottom 50%
Good
Fair · tap for breakdown
5/10
mobile score 64; poor desktop score 39; slow LCP 3403ms
↗ Upside
- Fixing your website to a 10/10 would lift you from #3 to #1 in Internet Provider.
Want a free walkthrough of exactly what to fix? We'll send a personalized audit — no obligation.
Rank in Internet Provider
Estimated Upside
Speed up site load (3.4s → under 2.5s)
Pages loading in 1s have 5× higher conversion than pages loading in 5s. 53% of mobile users abandon sites that take longer than 3 seconds. — Google CrUX
Lift mobile performance (64/100 → 90+)
60% of local searches happen on mobile. A poor mobile score means slow loading, high bounce, and lost customers before they ever see you. — Think with Google
Lift average rating to 4.0+ (currently 3.8)
A 1-star increase in Yelp/Google rating correlates with 5–9% higher revenue for local businesses. — Harvard Business Review
Issues Found
- ✕Desktop speed needs improvement (39/100)
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We'll walk you through every fix above — no obligation, no sales pitch.