“First and foremost I want to thank God for Neal’s. Their customer service was amazing. Headed home for the holidays, I needed someone to look at my car before heading on that road. I called a hour before they closed and luckily they were able to look at my car. I was thinking…”
§ A — AWARDS · 2026 EDITION
What Customers Say
“Amazing, phenomenal people ! They went above and beyond when it came to the issues with my car! I know my car should have been in the shop for days it had did extensive damage to it and they got it back to me the next day even tho they were closed! They worked with me to a fu…”
“They went above and beyond when I needed tires. Best experience ever! I also asked them to let me know the condition of vehicle underneath and they included photos of findings underneath the vehicle so I’ll know what needs to be done later. Everyone I dealt with was extremely…”
Business at a Glance
How we scored this →Excellent
of 2464 in Columbus · Top 10%
of 121 in Motors · Top 10%
of 6 in Tire Store · Top 25%
Good
Fair · tap for breakdown
5/10
mobile score 74; poor desktop score 50; very slow LCP 4368ms
Rank in Tire Store
Estimated Upside
Speed up site load (4.4s → under 2.5s)
Pages loading in 1s have 5× higher conversion than pages loading in 5s. 53% of mobile users abandon sites that take longer than 3 seconds. — Google CrUX
Complete your Google Business Profile
Profiles with full descriptions, hours, services, and Q&A get up to 7× more clicks than partial ones. — Google Business research
Issues Found
- ✕Desktop speed needs improvement (50/100)
- ✕Slow page load — customers leave after 3 seconds
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