§ A — AWARDS · 2026 EDITION
What Customers Say
“I had an outstanding experience here! Arianna (forgive me if I misspelled her name) was incredibly patient, understanding, and dedicated. She pulled out countless varieties of shoes—working right on the floor with me—to find the perfect fit. I have high arches, wide feet, and…”
“I've never had a bad experience at this location. Coming in today I wanted to look at quite a long list of shoes. I was greeted by Sara who proceeded to give me what I can objectively say was a world class customer service experience. She listened intentfully to the things th…”
“Me, my husband, and 3-month old baby went into the store on 09/20 to find running shoes. Kendall (employee) helped us both! She was extremely knowledgeable and able to answer all questions we had (first time for both us buying dedicated running shoes). She did not pressure us…”
Business at a Glance
How we scored this →Excellent
of 18 in Specialty Store · Top 10%
of 231 in Shopping · Top 25%
of 2464 in Columbus · Top 25%
Good
Needs Work · tap for breakdown
no HTTPS; mobile score 56; desktop score 84; very slow LCP 7044ms
Rank in Specialty Store
Estimated Upside
Speed up site load (7.0s → under 2.5s)
Pages loading in 1s have 5× higher conversion than pages loading in 5s. 53% of mobile users abandon sites that take longer than 3 seconds. — Google CrUX
Switch to HTTPS
Google deprioritizes HTTP sites in search rankings, and modern browsers flag them "Not Secure" — visitors leave on sight. — Google Webmaster
Lift mobile performance (56/100 → 90+)
60% of local searches happen on mobile. A poor mobile score means slow loading, high bounce, and lost customers before they ever see you. — Think with Google
Complete your Google Business Profile
Profiles with full descriptions, hours, services, and Q&A get up to 7× more clicks than partial ones. — Google Business research
Issues Found
Ready to fix this?
We'll walk you through every fix above — no obligation, no sales pitch.