Security Services
§ A — AWARDS · 2026 EDITION
What Customers Say
“I'm an ADT customer since December 2010, over 10 years. The alarm for motion detector at my bedroom window went off suddenly one Sunday morning. It was very frightening. The phone rang and it was ADT checking to make sure everything was okay. The window was still closed and ev…”
“I was with ADT beginning in 2011 and then with each move I transferred my service. My last move I discontinued my services. I must add I was a difficult process but they finally got it done. I talk to several reps before it was finalized and they never informed me about the ea…”
“First off I like ADT, but what I don’t understand is why I have to pay 185 for someone to come and assist me with my door bell camera I haven’t had the system a year. My doorbell has no power and its low battery charge so I have called three times and customer rep tried to as…”
Business at a Glance
How we scored this →Good
of 485 in Services · Top 50%
of 10 in Security Services · Top 50%
of 2464 in Columbus · Top 50%
Good
Good · tap for breakdown
looks decent
↗ Upside
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Rank in Security Services
Estimated Upside
Grow reviews from 63 to 100+
Listings with 100+ reviews see roughly 50% higher click-through from local search results vs. sub-50-review listings. — BrightLocal 2024
Lift average rating to 4.0+ (currently 3.8)
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